These Terms & Conditions ("Terms") govern your access to and use of Handydove as a service professional. By tapping "I agree" or continuing to offer services on the Platform, you confirm that you have read, understood, and accept these Terms.
You acknowledge that you are an independent contractor and not an employee, agent, or partner of Handydove. You control how, when, and where you perform your services. Handydove does not supervise your work, set your service prices, or guarantee you any minimum income or number of bookings.
You must be at least 18 years old, legally permitted to offer your services, and capable of entering binding agreements. You are responsible for your account security and all activity under it. You agree to provide accurate profile information, maintain only one account, and keep your contact details up to date.
Handydove uses your live GPS location to help clients discover you when you open the app. You control your availability and service area. You agree not to misrepresent where you operate or your ability to perform a requested service.
When you accept a session, you enter into a direct arrangement with the client. You are solely responsible for the quality, safety, and legality of the services you provide, including any licenses, permits, or insurance required in your jurisdiction. Communicate professionally and honor agreed-upon appointments.
Clients may share request photos, and either party may send photos, files, or short videos in job chat. That media is only for coordinating the session. You must not repost, sell, or misuse client media outside the job without their clear permission. You must not upload illegal, harmful, sexually explicit, or infringing content. Job media is retained for a limited time under product rules and is not a permanent archive.
Professionals may publish a Home billboard (local and/or nationwide inventory when available). Local placements typically use images and text; nationwide placements may also include a short muted promotional video subject to length, format, and size limits shown in the app. Buying or claiming a slot purchases advertising inventory on Handydove — it does not guarantee leads, bookings, rankings, or any particular number of views. Handydove may change slot counts, duration, pricing, eligibility, and feature availability, and may pause or revoke campaigns for policy, safety, fraud, inventory, or operational reasons. Complimentary or first-local offers, when offered, are subject to the rules shown at claim time.
You are solely responsible for your billboard headline, body text, images, and video. Creative must be truthful, non-misleading, and lawful. Prohibited content includes illegal offers, hate or harassment, adult sexual content, discrimination, impersonation, malware, and material that infringes others’ IP, privacy, or publicity rights (including music, logos, talent, or people appearing in your creative without clearance). Handydove does not pre-approve every creative and has no duty to monitor all ads, but may refuse, remove, or revoke any placement without refund when these standards are breached or when required for safety or legal compliance.
You set your own service pricing unless Platform features specify otherwise. You agree not to use Handydove solely to solicit off-platform transactions in order to avoid applicable policies or fees. Fees for Home advertising or other Handydove products may be charged through third-party payment processors (such as Razorpay). Those fees are generally non-refundable once inventory is allocated or a campaign is activated, except where required by law or where Handydove states otherwise. Handydove is not responsible for collecting payment from clients for your services unless explicitly stated, and is not a party to payment disputes between you and clients.
You agree to treat clients and other users with respect. Harassment, discrimination, fraud, misrepresentation of qualifications, and unsafe practices are prohibited. Handydove may remove listings, restrict visibility, revoke advertising, or suspend accounts that violate these standards or receive credible reports of misconduct.
Handydove branding and Platform software are protected by intellectual property laws. You retain ownership of content you upload (including bio, skills, billboard text, images, and video). You grant Handydove a worldwide, non-exclusive, royalty-free license to host, process, resize, transcode, display, and distribute that content on the Platform (including autoplaying muted billboard video where enabled) for as long as needed to operate advertising and discovery features. You warrant that you have all rights and clearances required for that content.
We may pause or remove your profile or advertising if you breach these Terms, receive repeated credible complaints, or create legal or safety risk. You may pause or delete your account at any time. Obligations that should reasonably survive termination (such as indemnity and liability limits) will continue to apply.
The Platform is provided "as is" without warranties. To the fullest extent permitted by law, Handydove is not liable for lost income, client disputes, property damage, advertising performance, or other indirect damages arising from your use of the Platform. You agree to indemnify Handydove against claims arising from your services, your advertising creative, or your breach of these Terms.
We may update these Terms from time to time. When a new version is published, you may need to accept it before continuing to offer services. Questions about these Terms can be sent to support@handydove.com.